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“The uncertainty and complexity travelers have faced over the past 18 months has further elevated the importance of having access to professional, well-informed travel consultants.
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Simply put, it is the means for delivering the best content, and providing a fully global, consistent service offering, to meet current and emerging customer requirements,” Andersen concluded.
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It also allows CWT to better manage peaks, like weather incidents, by using the strength of our global network. “Our follow the sun concept is a capability that allows us to flow work through our network of global service locations as needed, eliminating the historic industry dilemma of out-of-hours servicing. Our partnership with a travel technology leader such as Amadeus allows us to ensure we are at the forefront of the changing travel environment,” said Patrick Andersen CWT President & Chief Commercial Officer. “Bringing Amadeus always-on capabilities to our clients, is a tribute to CWTs continued commitment to impeccable servicing of our global customers. This latest integration arms CWT counselors with unparalleled 24/7access to web-based tools and content, enabling them to offer the best travel and service solutions to global customers anywhere, anytime, and anyhow. Minneapolis, Minnesota, 2021-Sep-09 - / Travel PR News/ - CWT, the Business-to-Business-for-Employees (B2B4E) travel management platform, today (September 07, 2021) announces that it has successfully integrated Amadeus’ booking and fulfilment platform, Selling Platform Connect, into its European global servicing hubs, as part of its continued 2021 technological investment plans to achieve true follow the sun customer servicing capabilities. B2B4E travel management platform CWT integrates Amadeus’ booking and fulfilment platform